35bd6's Privacy Policy

When registering an account and using services at 35bd6, we collect various types of information. This information is essential for providing you with quality service and ensuring the security of the platform.

1.1 Personally Identifiable Information

At the time of account registration, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• National ID or passport number (when identity verification is required)
• Residential address

1.2 Financial Information

To process transactions, we handle the following financial information:

• bKash, Nagad, Rocket or Upay mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

Important: We never store your full bank card number or PIN code.

1.3 Device and Usage Information

When you visit our website, the following technical information is collected automatically:

• IP address and location data
• Browser type and version
• Operating system
• Device type (mobile, tablet or desktop)
• Visit time, session duration and page navigation patterns
• Referral source (where you came from before reaching our site)

35bd6 uses collected information only for lawful and specific purposes. The main reasons we use your information are outlined below:

2.1 Service Operation and Improvement

• Creating, verifying and managing accounts
• Processing deposits and withdrawals
• Managing bonuses, rewards and promotions (such as the 200% welcome bonus)
• Providing customer service and support
• Improving the technical performance of the platform

2.2 Security and Compliance

• Preventing fraud and money laundering
• Blocking unauthorized access to accounts
• Age verification (ensuring the minimum age of 21 years)
• Fulfilling applicable regulations and legal obligations

2.3 Communication and Notifications

• Sending important account notifications
• Transaction confirmation messages
• Informing you about new promotions and offers (subject to your consent)
• Notifications about technical issues and service updates

Protecting the personal information of our users is one of 35bd6's highest priorities. We maintain industry-standard security measures.

3.1 Technical Security Measures

To protect your information, we use the following technologies:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption
• Firewall Protection: Advanced network firewall system
• Two-Factor Authentication: An extra layer of security for account access
• Encrypted Database: All stored information is kept in encrypted form
• Regular Security Audits: Routine checks to identify system vulnerabilities

3.2 Data Retention Period

We retain your personal information only for as long as it is necessary. Even after an account is closed or deactivated, some information may be kept for a defined period to meet legal and regulatory requirements. Transaction records may be retained for an extended period as determined by applicable regulations.

35bd6 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

Some data may be shared with trusted technology and service providers to keep our services running. These include:

• Payment processing institutions (bKash, Nagad, Rocket, Upay and banks)
• Identity verification service providers
• Cloud and server infrastructure providers
• Fraud prevention and security services

Strict confidentiality agreements are in place with these partners and they may only use the information for specified purposes.

4.2 Legal Obligations

We may disclose information when required to comply with a court order, a request from a government authority, or the requirements of applicable law. In such situations, we always provide only the minimum information necessary.

4.3 Business Transfers

In the event of a business restructuring, merger or asset transfer, user information may be transferred to the relevant successor entity. You will be notified in advance in such cases.

Our website uses cookies and similar technologies to operate properly and improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the website — login sessions, security tokens, etc.
• Performance Cookies: Monitor page load speed and site performance
• Functionality Cookies: Remember your preferences, such as language and display settings
• Analytics Cookies: Analyze usage patterns to help improve the quality of our services

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause problems using some important features of the site.

As a user of 35bd6's services, you have certain important rights regarding your personal information.

6.1 Right to Access Information

You have the right to know what information we hold about you. If you contact us, we will provide you with a copy of your information.

6.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you can request that it be corrected. Some information can be changed directly from your account profile.

6.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, some information may be required to be retained for a specified period.

6.4 Right to Object to Processing

Contact our support team at any time to stop marketing communications or to object to the use of your information for a specific purpose.

6.5 How to Exercise Your Rights

To exercise any of the rights mentioned above, contact us via our 24/7 live chat support or by email. We generally respond to requests within 30 business days.

35bd6 strictly ensures that only individuals aged 21 or above may use our services. Our privacy policy pays special attention to the protection of minors.

• Age verification is mandatory at the time of registration
• Identity documents are checked during the account verification process
• Information belonging to individuals under 21 is not knowingly collected
• If any minor's information reaches us, it is deleted immediately and the account is closed

To learn more about responsible gaming, please read our Responsible Gaming page.

35bd6 reserves the right to update this privacy policy at any time. If any significant changes are made, we will:

• Publish a notice on the website
• Notify you by registered email (for significant changes)
• Update the "Last Updated" date at the top of the page

If you continue using our service after changes have been made, you will be considered to have agreed to the terms of the new policy. Therefore, it is recommended that you review this page regularly.

If you have any questions, comments, or requests regarding this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week, according to Bangladesh Standard Time (BST).